من نحن
The process of sale in addition to your purchase and use of the products available on this site is subject to the terms and conditions of use and service: The store may choose to accept or not accept or cancel your order in some cases, for example if the product you wish to purchase is unavailable, or if the product was priced incorrectly, or if it is found that the order is fraudulent. The site will refund what you paid for orders that are not accepted or are canceled. All content on the site, including writings, designs, drawings, logos, icons, images, interfaces, symbols, programs, and trademarks, are the exclusive property owned by the store, and this property is protected by copyright laws. When purchasing or sending an email, you agree to receive any emails or notifications regarding the order. The site reserves the right to make any modifications or changes to its site and to the policies and agreements related to it, including the privacy policy, as well as the document of the terms and conditions of service and the terms of exchange and return.
Product exchange and return policy: All products are returned within a period not exceeding 3 days from receipt of the order, and to maintain the quality and shelf life of the product, it cannot be returned afterward unless there is a problem or defect in the product. If a defect or manufacturing error occurs in the product, it is returned after reporting it.
In cases where products are not returned, there are specific cases where the product cannot be returned:
- When the return request is submitted after the specified time, which is 3 days from the date of receipt regarding the products.
- When the product has been used, or damaged, or is not in the same condition as received, or when the security sticker has been removed.
- Consumed products that have been used or installed.
- Products that have been tampered with or their serial numbers removed.
- Products without price tags, stickers, original packaging, or missing accessories.
How can I recover my money if I receive an item that is not in the correct shape or is damaged?
When the item arrives in a damaged condition or not matching what was selected on the site, you can return the item to us in the same condition you received it, with its original packaging, within 3 days from the date of receipt. Once we receive the item, we will inspect it, and if a defect or damage is found, we will immediately start the process of refunding your money, whether it is the amount paid for the item or the amount paid for shipping and delivery.